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5420 RESOLUTION NO 5,420 A RESOLUTION AUTHORIZING A CONTRACT BETWEEN THE CITY OF LITTLE ROCK, ARKANSAS, AND THE FIRST NATIONAL BANK OF LITTLE ROCK; AND FOR OTHER PURPOSES BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE CITY OF LITTLE ROCK, ARKANSAS. SECTION 1 . A contract is hereby authorized between the City of Little Rock, Arkansas, as administrative arm of the Central Arkansas Consortium, and the First National Bank of Little Rock for implementation of a proposed program submitted by the Central Arkansas Manpower Planning Council, which pro- gram has been unanimously approved and recommended by said Council . The program provides for First National Bank to train bank tellers, such trainees consisting of one person from each area in the consortium to participate in said training. Total cost of the training contract shall not exceed the amount of $11, 771. 00 . Funds for said contract are available under Title I of the Comprehensive Employment and Training Act. A copy of said contract is attached hereto as Exhibit "A" . SECTION 2 . This Resolution shall be in full force and effect from and after its adoption. ADOPTED: September 16, 1975 i i ATTEST: 41/mai APPROVED: City Cler Mayor 2-. 1.1-10;11 EXHIBIT "A" . . CONTRACT N0.' FN. 2- CONTRACT SIGNATURE SHEET MODIFICATION Na. • fcRAN'TOR (PRIME SPONSOR) CONTI:ACTOR • • CJ.L'y of Little Rock First National Bank of Little Rock Little Rock, Arkaas s ' 'M _.._____.--- __.. 14'f0 BY TI;f: CITY OF LITTLE ROCK AS PRIME SPONSOR, HEREINAFTER REFERRED TO I 'f111S CONTRACT IS r:NTl:ftl:o 1 *_ � • AS CIV,UiOR ANN : irst National B, anks.f,_ 1..tt.le_Rpq.k.,.--; 111:10:1 CAI:11:II REITRRl:6 Th S f )f NCEI 0-12 THE CON 1'S I OR OF THIS S 1 aGftlL'L A 1 f- -PIEFE VE CMPL01'NO AND IItAIIJIIIG ACT PROGRAM IN ACCORDANCE . A. OtILI GAT!ON; AS REFLECTED D I N THE THE ECI ESTIMATED COST(ITEM THIS .CONTRACT ). T IIS IF,3TIF 1-01705 WILL tIE PERI00 FROM • I'JIOJ1:Cf 01'I;ItAf I NC PLAN (ITEM t l lA)•TO June 30 1970 Seutember 1 1.975 -- III p, MODIFICATION: (1) '11113 MODIFICATION INCREASES DECREASES DOES I OF FUNDS PEVICJS,Y OGLICAT:D )Y TO �OTAI OOLGATIONOFS :: • (2) DESCRIPTION: --- C. 'CETA TITLES 71TLE OTHER , •TITLE I ✓ , TITLE 1I Af?Pt ErrO 1 LAN ru fgp1TE'bTOR H N RA l R I3 Wayne Shanks NAME . Carleton_EL_._McMullin Personae]„ Direct.s' .4.•. T I Y,,_LE..�, Cit Mana er TITLE SIGNATURE / r( /In/ < </ S r�NA7URE C. . 5.�.j' J�' . DATE GATE Name Charles S tewart / ' •• ---/,-;-- _ , Title Director of Urban Affairs ,) Signature •!/ i !, i ; C CONTRACTOR CERTIFICATION I CERTIFY THAT I AM THE ----_ OF NAMED AS CONTRACTOR HEREIN; THAT -.- WAS THE Or Tiu T�r`r RACT R� IA SI N RA 4 ArCIJL J CN•1' I IiO'+J AND IN ,'HALrISrs- D 1, �'1 RA ronrAt ariy or ITS GOVERNING OODY. AND IS WITHIN THE SCOPE OF ITS , SIGNATURE I_• TABLE OF CONTENTS I. CONTRACT SIGNATURE SHEET II. TABLE OF CONTENTS III. 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V-0--••.• ON 1 , . 1 .'I ' ,' 1 1! • , )4 . .......■.............. •■........ .. .... .. -. ... - .... .. ... ... ---■ ... ... .. .--, •1 1.3 > - - - - - - - - - - -- _ _ _ _ . • . . . , . . ' 1--• l•-• I-. I-. I-. • • - , • s•-• • i. _L--' - - - .-- - - - - - - - r_-_, 7_, - -S I--' ■-• • . . n T. I . _I- . _ _ -,... _ _ _ ___ 1-zsi -,,si :-__, - 0 .---4 • 74 . ..j -....1 -1 • . . . • • •-. -....1 .... .. _. ___. _ _ _ - •-•-i 2.-4 '••••I,- i•-•• I-. 1:, ' . . , . . . . - • • • • PROPOSED TRAINING PROGRAM FOR THE FIRST NATIONAL BANK IN LITTLE ROCK Presented To: Manpower Planning Council Statement of Policy: First National Bank in Little Rock • In fulfilling its responsibilities as a corporate citizen, First National Bank recognizes its obligation to play a substantial role in solving urban problems. The efforts of our bank and other members of the Little Rock corporate structure are essential if we are to develop and maintain the healthy social and economic environment vital to long-range prosperity for the total community. Consistent with this policy, First National Bank is pursuing a variety of action-oriented programs to deal with the perplexing challenges in our city. Our aim is not merely to respond to change but to take(kir in the management of change.' • The position of a bank, given today's economic situation, is not easily defined. Profits are, of course, a major concern of any responsible enterprise in our market system. Profits, yes, but not just for profit's sake but profit for the good of many. Given this fact, our goals are clear and inseparable--the growth of our bank and the economic improvement of the total community. In short, if we strengthen the community we strengthen our bank. We realize that progress in improving our city's • urban environment will not come easily. However, we firmly believe that our bank's financial , technical and human resources have already made and continue to seek new ways of making important contributions toward community development. INTRODUCTION TO PROPOSED TRAINING PROGRAM There has been a growing awareness at First National Bank that the L "uneducated" and "unskilled" offers• a vast and virtually untapped source of manpower, energy and talent. These people have hardly, if at all , been touched by traditional training programs. Hence, when the opportunity for employment becomes available, they are often not fully "qualified". This condition must not continue to be used as an excuse, but must be • faced as a challenge. In accepting this challenge we are seeking to work jointly with the Central Arkansas Consortium and the C.E.T.A. program to put together a comprehensive training program. OBJECTIVE The aim of the training program will be to train the individual to act with confidence,, personal pride and dignity. We want to help him understand the bank "working world" and to acquire job skills that lead the way to employment and advancement. • Specifically, this program will prepare the individual for a teller's position or a position in the operation section of our bank or other financial institutions in the. greater Little Rock area. • • TRAINING SCHEDULE Orientation Period 1 day Teller's Training School 2 weeks • Teller's Training Practicum 1 week . Proof Training 4 weeks Transit Training • 2 weeks Account Services 2 weeks Customer Service 2 days Teller Training School 2 weeks Tellers Training Practicum 13 weeks TOTAL 26 weeks TRAINING PROGRAM - BREAK DOWN 1. Orientation Period - (1 day) . This period will include a tour of our entire banking center. The trainees will be introduced to key people within the bank. A luncheon will be held for them during the noon hour. The trainees will be briefed as to what' will be expected of them and what they can expect from the Bank. • • 2. Teller's Training School - (2 weeks) . The school 's purpose is to familiarize the trainee with the principles and practice of teller operation. During this session the trainees will be familiarized with the tools and forms used by tellers. The training will be indepth and will go slowly to assure the trainee learning as much as possible. The trainees will go back to this school later in the schedule for completion of tellers training. 3. Tellers Training Practicum - (1 week) . This period will be spent in a branch or on the main tellers line. The purpose will be to let the trainee see the things learned in teller school in actual practice. 4. Proof Training - (4 weeks) . In this section of a bank, items presented to tellers during the course of business, i .e. deposits, withdrawals, checks cashed, transfers, etc, are checked for accuracy and encoded with magnetic characters before being sent to Transit and Data Processing. The trainee will receive training and instructions in the operation of a proof machine. 5. Transit Training - (2 weeks) . Transit is the step between Proof and Data Processing. The trainee will be familiarized with what happens to items once they leave the Proof Department. He will not be required to learn transit operation because of the many complicated aspects involved. This period is for exposure to the system only. 6. Account Services - (2 weeks) . Trainees will be taught problem solving. Such things as balancing checking accounts, getting balances , and solving problems for customers. Things such as handling irate customers will be discussed. Telephone etiquette is also a part of this session. • • A ice - (2 days) In addition to reinforcing inee problem m 7.. � Custom r Sery previous session, the • ' so v�n� f�earned in the P - how to open and close accounts• fare will i n tae familiarized l ari zed taught with the different kinds of accounts o ,.f� School - -.0 weeks) . The trainee will return to the B. Teller Training Sco before going into the '(cllcr School for tl�catilon�ph�se training final practical apP *9. Teller Pram - (13 weeks) . During this session trainee yr��1 c be trained either in one of our branche or the main bank • under the direction of an experienced teller *Practicum - Practical application of things learned in theory. and practical application will take�at of background 26 weeks. At The training P , each tratning station formalized instructions an re will b l be concentrated other support areas n instructions. ,., Exposure will. rovided. The majority of the time wilntrated will be p ins teller and operating be. a vital part of the program. ' be a close follow-up of the trainees. An evaluation of There will - station.• The department supervisor will be be responsible for rsubmitting�this information. supervisor will be p those Periodic counseling. sessions will be held witqrainees. Duringnts may sessions, problems will be discussed an d y que have will be addressed at this time. Termination of Trainees or 'Enrollees L,. Termination of an enrollee will comply with the special clauses section (#6) %Iv. of this contract.' •that at the end of the total training program, each trainee We feel tha , level position as a teller, proof • should be equipped to assume an entry ort area within the operator, or clerk in Account Services or some supP operations section of a bank. • • PLACEMENT has lowered our turnover te, it is it 4!hile. it is true that the economy high in entry level positions. also true that turnover is relatively 9 v . • We cannot guarantee employment at the end of the training period, but • are confident that each trainee will be employable, and very likely by First National Bank in Little Rock. We made contact they have indicated • personnel offices of the other major local banks a wi work with us in the the this National eventthatno openings ' assist st in p exist upon completion of this training program. We feel that through this program the under educated, unskilled, underpriviledged individuals will have been given the needed skills to enable them to secure and retain meaningful employment. The program will also prove • that the unskilled can, with special training, become useful employees • . in the. private sector. PROGRAM COST ' We have computed costs and determined that we can train these individuals at a cost of $2,354.20. each. This will cover the cost of training one individual over the 26 week period. From the proceeds of the training • program to be paid to First National Bank by the Central Arkansas Consortium, we will pay an allowance to the trainees. This allowance will be an added incentive to the trainees to actively participate in the training program. Out of the $2,354.20 cost per participant, the trainee will receive $2,206.39 in allowances. $126.40 will go for F. I .C.A. match and • $21.39 will be for the purcfa�raonin materials betabborbed retained Fi bsttNational trainees. The other cost of other materials, etc. Bank, i .e. personnel , occupancy, . Because of limited space, we can rniaccs accommodate ba maximum of 5 trainees. As a matter of preference, 4.